Director of Workforce and OD

Welsh Ambulance Services NHS Trust


£104,878 - £109,295


The Welsh Ambulance Services NHS Trust is an all-Wales service for all the population of Wales. The Director of Workforce & Organisational Development has Board Level responsibility for the development and implementation of the longer-term People and Culture Strategy, and enabling plans, which ensure the right cultural conditions, leadership, education, and wellbeing support is in place to get the best from our people, preparing the organisation and its people as it moves forward towards its vision to be the leading ambulance service in the UK, if not, internationally.

The Director of Workforce & Organisational Development will inspire and be a visible, vibrant leader within the organisation, providing professional leadership and accountability for the wellbeing, leadership, and engagement of all staff across the Trust and actively promoting the voice of both paid staff and volunteers. They will play a significant leadership role in creating a psychologically safe, inclusive, compassionate organisational culture where everyone, whatever their background and role, feel safe and supported, valued, listened to, empowered, and involved.

The Post Holder will work collaboratively, in partnership with relevant stakeholders and influence across (peer) networks, regionally and nationally - within Health and Social Care in Wales and the wider UK ambulance sector, ensuring effective multi agency working between WAST and other health and care providers.

Key Responsibilities

  • Provide strong, visible, vibrant leadership and a clear sense of purpose and vision to the Workforce & Organisational Development Directorate Team and wider WAST workforce; role model the Trust's organisational behaviours and develop respect and credibility through own leadership in an emotionally and culturally intelligent and inclusive way.
  • Lead the development and delivery of the Trust's five-year people and culture strategy and enabling plans, ensuring they reflect the required transformation of people, culture and service, and align to delivery of long-term organisational aims (including financial plans and ambition to be the ambulance employer of choice) and system wide priorities.
  • Ensure first class, accessible and inclusive People Services, Leadership and Talent Development, Education and Training, and Colleague Health & Wellbeing Services across the Trust.
  • Inspire confidence at the Board through knowledge and expertise in professional and strategic HR/OD advice to the Board; accountability for ensuring the discharge of statutory and mandatory employer responsibilities for Equality and Diversity and Workplace Health and Safety (together with the Executive Director of Quality and Nursing).
  • Deliver high quality, sustainable (people) outcomes, leading the performance oversight arrangements for people issues, the identification of performance risks and issues related to the workforce and working with relevant stakeholders, including trade union partners, to develop impactful solutions.
  • Create a psychologically safe, compassionate, and inclusive culture, founded on personal ownership, respect and belief, and support the Chief Executive Officer to ensure the Trust is a great place for WAST people to work, train, grow and develop.
  • Take a leading role with system partners to collaborate and co-create for #TeamWAST, education, employment, volunteering, and apprenticeship opportunities designed to widen participation in health and care for local communities, including in areas of greater deprivation, for seldom heard groups and for people not in education, employment, or training.
  • Provide system leadership within the Health & Care system and wider public services, working with relevant stakeholders to build confidence in the workforce improvements across the Trust, build and maintain strong and effective relationships with local people leaders, commissioners, and senior leaders from a range of other organisations both regionally and nationally (including UK ambulance services).
  • Support a strong culture of personal and professional accountability, probity, and 3 Submitted for evaluation 31 01 2022 governance, ensuring that appropriate, just/fair and compliant structures, systems, and process are in place to address risk and promote the freedom to speak up across the workforce

For an informal discussion and a copy of the Candidate Pack, please contact the Goodson Thomas team on 029 2167 4422 or

To apply please submit your CV and Covering letter via the 'Apply now' button below

Closing date: midnight, 25/04/2022
Interview date: 6 & 7/06/2022

All applications will be acknowledged.

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